AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

User Engagement - Gamification

Boost your Salesforce Engagement by engaging users in a fun way!

Overview

ENGAGE is a gamified user engagement app 100% native to the Salesforce. It boosts Salesforce User Adoption by motivating players/users to participate in challenges, follow best practices to achieve business objectives, in a fun and engaging manner.

1 of 7

  • Innovative Game Builder Setup Games with Challenges, Milestones, Badges and performance based Rewards. Players earn points as Challenges are met. Players get bonus points as milestones are reached or challenges are completed.

  • Add Fun You can define optional penalties when sufficient progress is not made for any challenge. As Game progresses, Players gain and drop in ranks. Players earn challenge based badges. Players achieve “status” levels as they earn points.

  • Compete and Win Player Dashboard gives detailed insights on where they stand with competition and what do they need to do to win rewards spiffs! Player win prizes/rewards defined by a configurable rules based on Ranking, Challenge progress and Badges.

Game Warden (Salesforce Admin) creates Game Board(s) utilizing over 50 configurable Game rules (also known as Challenges). Rules are the heart of the framework and collectively drive players towards achieving business goals. Players follow milestones defined based on your organization's adoption goals (Game KPIs) during the game period. Challenges are divided into 4 categories - a) Influence good behavior - Example: Logins, Mobile App usage, Reports creates, reports run, chatter influence etc. b) Following Best practices & data hygiene - Example: Custom rules on any Salesforce object etc. c) Feature adoption - Example - Page Viewed, Buttons clicked etc. d) Business goals - Example - Closed deals, custom business KPI rules based on configurable data from any report or custom object, trailhead progress etc

Categories

Business Needs
Admin & Developer Tools
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Lightning Ready
Editable Code
Multiple Currencies
Person Accounts
Salesforce Shield