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CFSuite for Salesforce | Local Government Public Sector Solutions Accelerator
Empowering councils to lead customer experience through AI-powered delivery
Starting at $10 AUD/user/month
- Industries
- Public Sector
- Business Need
- ProductivityCustomer Service
- Requires
- Service CloudExperience Cloud
- Compatible With
- Service CloudExperience Cloud
CFSuite is a Salesforce Public Sector Solutions accelerator for Local Government, extending PSS with council-ready request management, payments, and engagement. It replaces legacy ERP service channels while accelerating and de-risking Salesforce implement
Highlights
Replace your ERP's request management module with CFSuite Request — delivering AI-ready triage, unified customer view, and modern case management built natively on Public Sector Solutions.
Go live faster with pre-built council request workflows, automated notifications via email and SMS, and intelligent routing — all configured for Local Government service patterns out of the box.
Enable CFSuite Payments to unify rates, property tax, debtors, and infringement payments into one portal — with instalment plans, revenue recovery tools, and ERP-connected reconciliation built in.
Activate CFSuite Engagement for CSAT surveys, community consultation hubs, and resident communications — giving councils a single engagement platform connected to their CRM and service data.
Extend your platform with CFSuite add-on modules including VenueHub for facility bookings and POS, Smart Forms, Bulky Waste management, and the MyLocalGov resident identity layer.
Integrate with your council tech stack through supported connectors for TechnologyOne, Civica Authority, Infor Pathway, ReadyTech Altus, Assetic, ESRI, SharePoint, and more — stable, upgrade-safe, and maintained.
Provider Details

Ennovative Pty Ltd
Adelaide, South Australia, Australia
Ennovative is an Australian Salesforce Consultancy, cloud advisory and technology services company. Our experts provide unrivaled Salesforce consultancy, cloud strategy, implementation and integration capabilities, having successfully worked with large and SME clients across multiple industries. We are headquartered in Adelaide, Australia.
Pricing Details
Our pricing model comprises of three parts. Implementation Services and CFSuite Software Subscription procured from Ennovative, and Salesforce licenses procured directly from Salesforce.
Starter
$10 AUD/user/month
Lowest Starting Price
Growth
$15 AUD/user/month
Accelerate
$20 AUD/user/month