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CFSuite for Salesforce | Local Government Public Sector Solutions Accelerator
Empowering councils to lead customer experience through AI-powered delivery
- Industries
- Public Sector
- Business Need
- ProductivityCustomer Service
- Requires
- Service CloudExperience Cloud
- Compatible With
- Service CloudExperience Cloud
CFSuite is a Salesforce Public Sector Solutions accelerator for Local Government, extending PSS with council-ready request management, payments, and engagement. It replaces legacy ERP service channels while accelerating and de-risking Salesforce implement
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service CloudExperience Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Service CloudExperience Cloud
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- CF Suite/ver 3.114 3.114.0
- Listed On
- 05/12/2023
- Latest Release
- 05/12/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyPerson AccountsSalesforce ShieldCommunity BuilderManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 32Custom Tabs: 17Custom Apps: 3
- Lightning Components
- Global: 54App Builder: 14Community Builder: 39
- Languages
- English
Security
Additional Details
CFSuite empowers Local Council’s to live up to their customer experience ambitions and win back their customers’ hearts and minds. CFSuite leverages Salesforce capabilities and functionality whilst providing a more tailored Council experience to help accelerate, and de-risk your implementation. Key features include: - Customer Relationship Management - Provide enhanced service with your customers information and interaction history at the finger tips. Oh and say goodbye to duplicates! - Customer Service Requests - Capture what matters from your customers and seamlessly triage it through to the right team for actioning. Your teams will love CFSuite. - Workflows & Process Automation - Capture what matters from your customers and seamlessly triage it through to the right team for actioning. Your teams will love CFSuite. - Self Service Portal - Let your customers interact with you on their own terms, from any device and from anywhere. All from your own fully branded portal. - Customer communications - Keep your customers in the loop as your customer communications are taken to the next level using email and SMS. Plus much more!
Need help?
Ennovative Pty Ltd
Adelaide, South Australia, Australia