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Language IO for Salesforce Knowledge: Fast, accurate and secure translations

By Language IO

Scale your Knowledge Base Globally with Quality Translations

No Ratings
Starting at $958   USD/company/month
Business Need
Productivity
Customer Service
Translation
Requires
None

Provide efficient and high quality article translations across 150+ languages, right inside Salesforce Knowledge. AI translation that's accurate, on-brand, and enterprise-secure, with zero data retention and linguistic expert services included.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
Language I/O Article Translation for Salesforce/SF Articles Release 1.23 2025/10/27 1.23.0
Listed On
01/29/2021
Latest Release
12/05/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 4
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.13.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/29/2021

Additional Details

Language IO is the easiest to use, most secure and business-accurate translation platform native to Salesforce Knowledge. Language IO enables your team to translate support articles, knowledge bases and FAQs in any language, no language skills or additional hiring needed. Provide self-service support for global customers in 150+ languages within the Salesforce environment, without changing existing workflows or switching windows. The Language IO solution employs an efficient hybrid of human linguistic services with the world’s leading LLMs and NMT models, layering our AI on top. Our intuitive workflows allow knowledge managers to easily group articles into translation projects across all target languages. We employ translation memory so you don’t repeatedly pay to translate the same content. Our Machine Translation with a Human Post Edit (MTPE) templates leverage the most fluent AI models while ensuring human-quality fluency. Glossaries ensure our linguists use your preferred translations for product terms and industry jargon. Plus, we work across your entire Salesforce environment, including Enhanced Chat, and Knowledge.

Need help?

Language IO

Cheyenne, WY 82001

Support Phone+1 (307) 773-7990
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