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Waylay Digital Twin - IoT Asset Management & Predictive Maintenance

Boost your service operations with IoT asset management

Overview

Waylay Digital Twin empowers service organizations to resolve IoT asset issues faster, boost asset performance visibility and evolve from reactive to proactive service delivery, all within Salesforce. Learn more & get a demo: https://bit.ly/3rj0X97

See How Waylay Digital Twin - IoT Asset Management & Predictive Maintenance Works

Solve asset issues faster. Enrich your Service Console with information about the real-time asset status and historical sensor readings. Then, remotely execute diagnostics tests to troubleshoot and expedite problem resolution.
Transition your service approach from reactive to proactive by improving field service support via condition-based & predictive maintenance and enabling you to enhance intervention schedules and increase first-time resolution rates.
Built and developed for asset-rich discrete manufacturing, utility, and health and life science customers. Compatible with Salesforce Service Cloud, Field Service, Asset 360, Flows, and Experience Cloud.

With Waylay Digital Twin, you’ll benefit from the following features: -Connect your IoT assets to your Salesforce environment with an intelligent data processing application. Waylay Digital Twin is compatible with AZURE IoT and AWS IoT, and other (proprietary) IoT platforms. - Model complex assets via sophisticated digital twins that tie Salesforce assets to physical assets. - Configure asset monitoring rules based on a rich, no-code, use-case template library and assign rules to groups of assets. Benefit from the ultra-scalable Waylay technology for remote asset monitoring. - Trigger business processes through Salesforce flows that act on Digital Twin alarms. Create customer cases, work orders, opportunities, etc. - Expedite problem resolution and root cause analysis via remote diagnostics and digital twin sensor data. - Leverage built-in asset performance dashboards and reports..