Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Flow Email Composer

Compose E-mail from with in Flow

Free  

Never requires payment

Try It
Business Need
Productivity
Requires
Sales Cloud

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
3.13
Lifetime average
Showing 10 of 48 Reviews
Sort by
Alisa Skultety
Double Star Ranger

Nice Simple Component!

Nice component. Quick and easy to use. The only thing I would change is that it only displays the last file name uploaded rather than all of them. This can confuse users sometimes.

Useful Component but..

At the moment I'm experiencing the same bug that was mentioned before. Using backspace when editing the body of an email deletes the whole template. I've updated to the newest version 3.0.2. Any update or timeline you can share with us Josh?

Michael Ho
Double Star Ranger
07/14/2026

Could this be due to the content having a table?

Josh Dayment
All Star Ranger
07/09/2026

I am not able to duplicate this after the latest release https://app.screencast.com/7or8YjLCMhYlB can you give exact replication steps include email template configuration here https://github.com/SalesforceLabs/FlowEmailComposer/issues and I can see if I can try and replicate it.

Very useful, version 3.0.1 is a little buggy

In addition to what Shannon Farrell reported on 5/15, I also see some additional nested line breaks and spaces inserted in template preview (due to multiple nested table wrappers). They disappear when the email arrives in my inbox. It's an issue because it shifts the email content down and to the right confusing the user, who then tries to delete the extra spaces, and that deletes the entire contents of the email. This happens any time an email template is applied. Manually typed text works fine. If it makes a difference, we use Lightning Templates edited in Builder. The Classic templates do not seem to have either of these two problems. This is a great component though, wish it was just part of the normal screen flows and not an add-on.

Olga Loza
Ranger
06/24/2026

@Josh, I applied the update but still see the same two issues: --the 4(?) table wrappers that are part of the Lightning Template Builder create visible extra space (here they do, but not when viewing the template outside of flow and not in the received email), and --hitting backspace or delete buttons anywhere in the email body EITHER does nothing OR deletes the entire contents of the email. Meaning, I can add new text but not edit the existing. The only change that I noticed with the 3.0.2 version was when the composer is first loaded the cursor focus is now at the bottom of email (like I scrolled to the very bottom of the template message).

Josh Dayment
All Star Ranger
06/16/2026

Hi Olga I really appreciate the feedback I just published ver 3.0.2 that should fix that issue.

Useful but running into glitches

This is extremely useful for being able to use an existing email template that a user needs to preview and edit prior to sending and it used to work seamlessly, but recently I've been running into an issue where trying to edit the previewed email template within the editor is simply deleting the whole template from the body editor. For example, adding a sentence into the template and then trying to delete a word from that sentence immediately deletes all of the text. Any tips?

Frank Ouderling
07/08/2026

Hi Josh, any update on the issue where pressing backspace while editing the template? This deletes the whole body of the email.

Josh Dayment
All Star Ranger
06/16/2026

Quick update on this I just published ver 3.0.2 and it addresses the cursor jumping issue. Please update and let me know. I appreciate everyones patience!

Anne-Laure JANOD
Ranger
06/09/2026

Hello, same issue. I will be looking forward for the fix. Thank you

Shannon Farrell
05/21/2026

Glad to know I'm not alone and you're already aware of the bug! Thanks for working on it. I'd love to hear when it's resolved so I can update to the latest version if needed. FYI I have an older version (1.10) still installed in two different orgs, which do not have this bug and are still working fine. I recently installed the most recent version (3.0.1) for a new client and that is the one experiencing the backspace issue.

John Granlund
05/21/2026

For my use case I don't have a default template. I do have a specific template folder specified, but regardless of the template selected it disappears whenever backspace is used when trying to edit the text in the template. I have found a way to edit through highlighting the text I would like to change and type manually. Copy paste doesn't work. As soon as I use backspace it all goes blank.

Josh Dayment
All Star Ranger
05/21/2026

I am working on this bug I don't have a timeline yet it is better in the latest version but this arises when there is a default template selected something changed on browser side that is causing the focus to get lost when the template is defaulted.

John Granlund
05/21/2026

I have the same issue!

Does this product work with Autolaunched Flows?

Haven't installed yet, but wanted to know based on my Headline? Salesforce Autolaunched Flows don't allow Screen(s) to be added. If after installation of your product, will Autolaunched Flows handle Screens?

Josh Dayment
All Star Ranger
04/23/2026

Hi Tim this will only work in a Screen Flow it is a component that is added to a screen to allow for users to draft emails from within a screen flow.

Great Flow Email Composer

I've been using this app for many years and it works great. However, I recently discovered that you can't seem to send emails from an org wide email address? The email address is verified, available to me (System Admin), also setup as an Email-to-Case (and verified) but the email is always sent from my user. Is this a bug? I've also tried using a text variable instead of pasting the email address as a value.

Josh Dayment
All Star Ranger
03/24/2026

Hi Jayesh It should be sending from the org wide email address it is going to check first for an exact match of the email address that is entered in the From Email Address property then the fallback is going to be the user. If you don't have access to that OWEA or if there isn't exact match it will run as the user.

I want to like it but can't get validations to work on the email fields

I need to validate what is put into the email ToAddress, CC, and bcc fields but no regex or matching formulas work to validate the component, it lets everything flow out. I also noticed that if you set the input variable for the toaddress even if you remove the address and replace it, it will still send to that default address.

Josh Dayment
All Star Ranger
03/18/2026

Hi Sherry I would love to understand more on what you are running into can you grab sometime on my calendar so I can better understand and hopefully squash any bugs. https://calendar.app.google/x24ehtHm6ANhdQMb9

Dimitar Kostov
Double Star Ranger

Email logging doesn't work

I've added the WhatId and WhoId but the email still doesn't log in the case activity feed. Can someone share any tips on this?

Josh Dayment
All Star Ranger
03/13/2026

Hi Dimitar I recently took ownership of this app and just pushed an update with Version 2.2 can you install and let me know if you run into the same issue. I made a few adjustments to how logging is handled to better support case feeds.

Does not render CSS Styles if template is Visualforce

1. I could not get the template to preserve the CSS styles in the Visualforce email template. They were just ignored 2. Like others have said, it is slow to render the email template

Cannot get past Component Error to Test

I cannot even test vbecause I cannot get around the Component Error: Uncaught Error in $A.getCallback() [Cannot read properties of null (reading 'subject')] Callback failed: apex://Email_Composer.FlowEmailComposerCtrl/ACTION$getTemplateDetails In troubleshooting, my email template's Subject was mail merged. So, I took that out but still get the same error. I populated the Component's "Subject" with a Custom Label that is populating in the preview pane in Lightning Page builder but still get error. I leave the component's Subject blank and still get the error. Any ideas what this is?

Naveen Mittapalli
10/16/2025

Hi Annette, This error will come when you use a merge field that is not present in the related Object.

Naveen Mittapalli
10/16/2025

Hi Annette, Were you able to fix the issue? We are also facing the same issue recently.