Help & Support

Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Visit Salesforce Help

Give Us Feedback

Installed Based visibility - Asset Tracking & Owner Registration by Wisechain

Grow asset lifetime revenue with systematic ownership registration

Overview

Systematically register equipment ownership in Salesforce Grow installed base visibility Systematically generate service opportunities Enhance export compliance processes Boost aftermarket revenue and service operations

See How Installed Based visibility - Asset Tracking & Owner Registration by Wisechain Works

Global tracking of industrial equipment With WiseChain for Salesforce, easily tag and track each piece of equipment throughout its journey to the final deployment site, anywhere in the world
Automate Asset Ownership registration Once Systems are at their final location, Wisechain's AI-powered matching engine will return the name of the most probable owner and help users accurately register each asset
Monitor Shipments' condition & progress in real-time Make sure colleagues and customers stay informed about shipment status. Enable timely planning of commissioning activities Deliver equipment in perfect working condition.
Enhance market intelligence Register resellers and system integrators linked to the final owner Map accurate routes to market Design bespoke service packages suited to each channel and market
Enable Asset Circularity programs Asset traceability and ownership registration are the starting point of equipment total lifetime management
Get ready to grow aftermarket revenue - service more registered assets - detect and service old installed base - grow upgrades and modernization business - increase subscription revenue
Enhance dual-use equipment export regulations processes - Real-time movement detection - Equipment ownership digital trail - embargoed and sanctioned countries geofencing and alerts

Installed Base knowledge is essential for manufacturers selling and servicing high-performance and heavy-duty industrial equipment. Identifying asset ownership is the key to monetizing the Installed Base but it requires a constant effort to gather and recoup information to register assets to their location and owner. The effort is time-consuming, error-prone, human-dependent, and limited in scope. When tracking their Assets directly in Salesforce, manufacturers can automate the registration of their Installed Base and focus their efforts on activating highly qualified opportunities resulting from the precise location of the hardware they have manufactured. Being Salesforce-based, the data is immediately available to all the Salesforce users to enrich existing workflows and allow the creation of new processes supporting a better customer experience. Asset tracking naturally enables shipments' condition and progress monitoring to deliver even better customer support and ensure asset integrity at delivery.