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Medchat Triage Bot
Triage patients in less than 90 seconds
- Business Need
- Customer Service
Health plans, health systems and physician practices use Triage Bot to determine best venue of care and appropriate urgency for a patient.
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MedChat team is amazing!
We are integrating the MedChat solution with our Call Center agents who are scheduling patient appointments. The MedChat team has been incredible partners as we get this set up. Ultimately, we will be able to schedule our patients in a safe timeframe with the guidance from the MedChat solution. I highly recommend this product.
Karen, Working with you and the Banner Health team has been a great experience. Your mission to serve patients and providers permeates all of your work. We deeply respect your focus on the contact center agent user experience. We're incredibly proud to be a part of OneBanner!