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COVID-19 Energy Assistance Case Management
Simplify utility financial assistance program access for your customers
Our energy assistance case management Bolt simplifies the process for customers to apply with agencies for local utility financial assistance and maintain their utility service connection in light of impacts from the COVID-19 pandemic.
Highlights
Utility customer service organizations may not have the right tools in place to promote assistance options for their customers, navigate the various program requirements or handle the increased demand.
Our quick-to-market solution, built on the Salesforce platform, provides a single point of tracking and reporting of customer energy assistance requests.
A summary dashboard for executives provides the insights required for financial assistance decision-making and communication with government and program funders.
Provider Details
CGI
Montreal, Canada
Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. We are insights-driven and outcomes-based to help accelerate returns on your investments. Across 21 industry sectors in 400 locations worldwide, our 90,000 professionals provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally.
Pricing Details
Free
You can fully use this solution without payment.