MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

CSAT.AI

By Navedas

Train agents, review interactions and dig deep into your CX!

No Ratings
Starting at $20   USD/user/month

Discounts available for nonprofits

Try It
Business Need
Analytics

CSAT.AI automates QA, analyzing 100% of text, email and chat interactions if the customer’s questions were answered with empathy. In-the-moment analysis prevents bad customer experience and turns every customer interaction to WOW! service.

Highlights

First Contact Resolution Rate: 85% (or higher)

Increase CSAT Score by: up to 21%

Reduce QA and Agent Training Costs: up to 50%

Provider Details

Navedas

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

- Lite (Free) - For teams getting started with automated QA. - Pro ($20/- per user, per month) - For teams that need to create a robust QA/CX process with self-training. - Enterprise (Let's talk) For more visit https://www.csat.ai/pricing

Default Plan

$20 USD/user/month

Lowest Starting Price