Kixie PowerCall & SMS | CTI | Phone System | Call Center | Auto Dialer

Good Product Poor Integratoin

Its a good product with a list of good features but its not fully native or integrated with Salesforce and especially their power dialer where you have to expport and import your lists omg really? Still after all these years they are selling it in the app exchange but having you export yoru data from salesforce and then importing to the power dialer and then again out again and into salesforce again please fix this issue guys!

great concept but needs better integration

they have a very good concept and great features, IVR, RVM, mass calling power dialer etc but their power dialer isn't at all integrated like they say it is with Salesforce wish they would be more transparent with that and finally update it to be "fully integrated" for example you have to upload your list via a csv to their system! OMG really?? we're in 2023 it shouldn't even be in the app exchange if you have to leave Salesforce and login to their system and upload your data, then download updates, that just doesn't work for most Salesforce users Please Kixie update your system finally after all these years to be "fully integrated power dialer into Salesforce with full API!""

Amazing Dialer and Combo

We love what this dialer has done for our company, especially as users of Salesforce. The integration was easy, the outbound call capabilities really help you cast a wider net. Product has exceeded expectations, will use for years to come!

Great product. It's easy to use and a huge time saver

Using the power dialer and the voice message drop cuts my work in half. It's a great product already and can't think of anything I would change.

Seamless Integration

Implementation into SF from Kixie is incredibly smooth. Their Chrome extension makes logging calls for our reps incredible simply. Great support is available as well! Nothing but good things to say about this product.

Kixie is a great all in one phone solution for our company

Kixie is streamlined and has a clean interface. The company is fairly new so there were some issues at first but they fixed the problems faster than I've seen any software company fix anything and they are extremely responsive to feedback. The extension doesn't have any useless bells and whistles and does exactly what you need it to.

Simplest ways to integrate with

I would have to say that Kixie integrates so well with SFDC & Teams that it has made my work life so much more efficient. The time I am saving is difficult to put a price on.

Best Auto Dialer

I loved the Voice Mail drop, point and click dialing and integration with Salesforce

Turns Salesforce into a Turbocharged automated sales engagement machine

Kixie turns Salesforce into an automated machine with automated dialing and texting. It is like having a free SDR working for you! Add on top that you have a full blown enterprise phone service complete with live transfers, virtual receptionists, and voicemails and Kixie + Salesforce has everything you need to crush your quota.

Works really well

Great for making dials and sms messages. When something goes wrong or doesn't seem right (usually user error) their support team is very responsive and gets the problem addressed in a timely manner. Works seamlessly with SalesForce. Would definitely recommend.