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Service Time Manager
Track time spent on cases against estimated completion time.
- Business Need
- Productivity
Track and log completed and scheduled work against cases.
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Showing 2 of 2 Reviews
Worked perfectly!
Super easy to install, even into the Salesforce Starter Suite Edition. Easy to log time. Would love the option to use with other Salesforce objects like Opportunities for project time tracking.
Very simple and efficient tool
Once the package is installed, it's easy to set up the tool as a component page. The tool is flexible enough to allow ongoing recording and record a past action. No extra button, easy to understand for users and to integrate into reports. I would definitely recommend this app to other users who need a simple but powerful free tool to record the time spent on their cases. Some improvements I'd like to share: . For an all-time free tool, please allow more than 5 digits as the object name . Allow (at least admins) to delete an entry (for now we have to clone the case before deleting the original one) in case of a mistake . Allow a horizontal scroll bar when the component is smaller than planned on the lightning page