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Braintree Payments for Order Management

PayPal’s Braintree is an all-in-one payments partner

Free  

Never requires payment

Try It
Requires
Salesforce Order Management

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2.4
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<div id="paypal-button-container-P-2TV01321BP047063AMT27VSA"></div> <script

https://www.paypal.com/sdk/js?client-id=AUbiaPIbhCn7GZikK8LeqdUYIzuBz9rKBXEa0EqHxiGkRqQbsPb5d1_lSV_cveJas3LWssVEU96XtC5D&vault=true&intent=subscription

DOES NOT WORK

We cannot collect payments and are seriously considering leaving braintree. Here is our story so far. Downloaded the connector. Found out the one that was in the app store was an old version. After a month of not knowing why it wasn't working they finally tell us this. Got new package, thought we were good. Still not working. They made a large change to how we connect, okay so looking better. Still not working. Now been trying to reach out for about 2 weeks and not hearing back from anyone. This is very frustrating as it is vital to collect payments. If we can get this to work we will update the stars as payments are simple. They work or the do not and if they don't the payment provider is worthless.

Stony Grunow
Top Reviewer
11/03/2022

Have you tried Breadwinner for Payments, also on the AppExchange? It's a paid app, but that also means you get quality support and a team of developers who will ensure that it works with your Salesforce org. https://breadwinner.com/payments-salesforce/ I'm sure Paypal/Braintree are doing their best, but it's probably hard for them to put a lot of support or development effort into a free app.

Integration Works Well Overall

Braintree's package works well for the basic integration with Salesforce Order Management - mainly the use case of capturing funds when we've already received an authorization from B2C Commerce. Additional feedback: - We would love to see the ability to void authorizations directly from Order Management via the Package - Add ability to Re-Auth long-standing authorizations via the Package - Better Documentation for the AppExchange package We are working around these cases with custom integrations currently and have written our own supplementary documentation. Hopefully the roadmap includes allowing creating new authorizations when new order modifications are made in the OMS Summer functionality as well.

This app can't be installed.

Returns an error. Sent you a message. Hope you can help me out.

App not installing

Not able to install the app. has errors

William Pittman
03/19/2021

Hello Sathya, I was unable to find your message, can you please send another message to braintreepaypalplugins@paypal.com ? Thanks

William Pittman
03/05/2021

Hello Sathya, I am very sorry to hear that. Can you please send an email to braintreepaypalplugins@paypal.com and we can take a look at the issues that you encountered? Thanks