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Braintree Payments for Order Management
PayPal’s Braintree is an all-in-one payments partner
- Requires
- Salesforce Order Management
This app features Braintree’s scalable, secure, full-stack payments service. Integrate once and you’re set, with easy access to current and future payment methods, enhancements, and security upgrades across channels and devices as they become available.
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Showing 5 of 5 Reviews
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DOES NOT WORK
We cannot collect payments and are seriously considering leaving braintree. Here is our story so far. Downloaded the connector. Found out the one that was in the app store was an old version. After a month of not knowing why it wasn't working they finally tell us this. Got new package, thought we were good. Still not working. They made a large change to how we connect, okay so looking better. Still not working. Now been trying to reach out for about 2 weeks and not hearing back from anyone. This is very frustrating as it is vital to collect payments. If we can get this to work we will update the stars as payments are simple. They work or the do not and if they don't the payment provider is worthless.
Integration Works Well Overall
Braintree's package works well for the basic integration with Salesforce Order Management - mainly the use case of capturing funds when we've already received an authorization from B2C Commerce. Additional feedback: - We would love to see the ability to void authorizations directly from Order Management via the Package - Add ability to Re-Auth long-standing authorizations via the Package - Better Documentation for the AppExchange package We are working around these cases with custom integrations currently and have written our own supplementary documentation. Hopefully the roadmap includes allowing creating new authorizations when new order modifications are made in the OMS Summer functionality as well.
This app can't be installed.
Returns an error. Sent you a message. Hope you can help me out.
App not installing
Not able to install the app. has errors
Have you tried Breadwinner for Payments, also on the AppExchange? It's a paid app, but that also means you get quality support and a team of developers who will ensure that it works with your Salesforce org. https://breadwinner.com/payments-salesforce/ I'm sure Paypal/Braintree are doing their best, but it's probably hard for them to put a lot of support or development effort into a free app.