Case Merge by Cyber Group is a case merge app built natively on the Salesforce platform. The app extends the limited case merge functionality in Salesforce’s Spring 2020 release.
We show Salesforce accounts that are linked to Trailblazer.me and have the Manage Billing permission. If your account is missing, check that you connected the account to your Trailblazer.me profile. Then verify that you’ve been assigned the Manage Billing permission in the related org.