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Case Merge by Cyber Group

By CG Infinity

Case Merge Application - Solving the Case duplication problem (and more)

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Free  

Never requires payment

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Business Need
Admin & Developer Tools

Case Merge by Cyber Group is a case merge app built natively on the Salesforce platform. The app extends the limited case merge functionality in Salesforce’s Spring 2020 release.

Highlights

• Concatenation feature allows each case record subject field to be combined in the master case record.

• Allows up to 5 cases to be merged at once.

• SOSL query functionality searches with-in every text field on the case record for possible match.

Provider Details

CG Infinity
Plano, Texas, 75093
Founded
1998
Website
Email
Phone
(469) 916-7730

For more than 25 years, CG Infinity has worked with a diverse cross-section of businesses of all sizes delivering solutions across our core practice areas: Application Development (including Mobile), Integration, Production Support, Business Intelligence, and Salesforce Consulting. Our Salesforce Consulting practice alone includes over 70 Salesforce certified consultants who have 200+ years combined experience “getting their hands dirty” working on real Salesforce projects across multiple Clouds and other solutions such as Heroku, MuleSoft, and Tableau. We are proud of our perfect customer satisfaction rating and have a strong reputation for being innovative. CG Infinity is based in Plano, Texas, and has offices in Houston, Albuquerque, New Mexico, and New Delhi, India.

Pricing Details

Free

You can fully use this solution without payment.

More From This Provider

CG Infinity
by CG Infinity
CG Infinity is a multi-cloud consulting partner of Salesforce. We extend the functionality of Salesforce through Customization, Integration & Solution Development. We created Ignite, an integration solution that connects Salesforce to external systems.