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FLO Group
Complex Made Simple
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 20
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 142
At FLO CX we provide multi-cloud customer experience solutions that are visionary, scalable and flexible. With over 200 Salesforce certification our consultants specialize in complex multi-cloud implementations that deliver results.
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Showing 10 of 13 Reviews
Bluez.io powered by Flo, our trusted partner for many years, has consistently delivered above expectations. Our recent CPQ/OM management implementation is no exception. Our recent CPQ/OM management implementation is a testament to their capabilities. They not only delivered it successfully, but also within six months, a feat we can all be proud of. They demonstrated a high level of product knowledge and improved business processes and administrative efficiencies while integrating with legacy systems. Partnering with Bluez/Flo fills me with confidence as we move into the next phase of our transformation project.
Solid Results
Our partnership with Bluez.io in implementing our required solution was an excellent experience. They provided a solution that, despite the great specifics arising from non-standard needs, met our expectations. The communication was smooth, professional, and always on time. I appreciate both the independence of their developers and their proactive approach to the customer. During implementation, they were able to overcome all challenges. I would recommend the Bluez.io team if you are looking for a reliable partner for your project.
This is the second project we worked on with this team and both times I can say it was a pleasure to deal with them. the time they took to understand our business requirements and more importantly our customer requirements led to a great experience. The partnership manager was always engaged and kept us updated along the way, and the developer was very committed to ensuring we had a great outcome. Well done to the Bluez team for making this project such a success.
I have worked on a number of key Salesforce engagements over the years and the experience I had with Bluez was nothing short of exceptional. The whole team were engaged from the start and took the time to understand our business and were committed to ensuring we got value for money. Our Partnership manager was always prmpt to meetings and fully supportive and understanding of our needs, and the assigned developer was breat, always coming up with the best way to approach our requirements and delivering well above expectations. This whole project as a great eaxperience.
I've had the pleasure of working with Bluez.io for over two years now, and I have nothing but good things to say about them. The team are easy to work with, communication is on-point, and they are fearless in getting into the detail - understanding the problem and making recommendations accordingly. Bluez.io excelled at implementing our large transformation project, moving to a digital customer onboarding experience. Their depth of knowledge of Salesforce and Experience Cloud enabled us to build a solution above and beyond what I thought possible. Following implementation, we've seen a reduction in: - Onboarding time from 10 days to a single day - Rejections resulting from administrative errors decreased from 10% to 0% - Processing time went from 4 days to within a day Plus our sales team love the reduction in administrative work. Thanks Bluez.io - I look forward to an enduring partnership.
Design sprint for People & Culture
Bluez led an outstanding Design Sprint focused on improving our onboarding process and exploring Salesforce platform capabilities. From the start, their team showcased a deep understanding of design thinking principles, guiding us through ideation, prototyping, and user testing with expertise. The emphasis on user-centric design resulted in a prototype that exceeded expectations in user experience. Bluez's exploration of Salesforce functionalities offered strategic insights, accelerating our understanding and opening up new possibilities for integration. Communication was seamless, with regular updates fostering a strong partnership. The Design Sprint not only addressed onboarding pain points but also provided transformative solutions. Bluez's commitment to collaborative creativity and their responsive communication style made the process efficient and enjoyable. Their facilitation demonstrated a profound knowledge of both design principles and the Salesforce platform. The outcomes exceeded our initial goals, showcasing Bluez as a top choice for innovative design and development initiatives. I highly recommend Bluez for organizations seeking impactful and user-focused solutions.
Highly recommend the Bluez team: engaged, knowledgeable and solution-oriented team to ensure E2E scoping and management of SF automation projects!
I was introduced to the team at Bluez.io through a previous engagement and was incredibly impressed with their knowledge of best practices as well as their approach to solutioning complex challenges. Particularly their ability to keep the organization true even if it meant changing the way we did things. There was no doubt they would be my first choice Partner for this project and I would highly recommend them for any Salesforce implementation. The Bluez team became an extension of our own project team and were able to work seamlessly along side us, where for the duration of the project we operated as one. Marian's is a highly skilled solution architect who can reference and draw on many years of experience and knowledge and was fundamental to the project. His ability to contribute so much while leading his technical teams as a co-founder is admirable. All of the developers and consultants assigned to the project were highly knowledgeable and the knowledge transfer between team members ensured that everyone was always fully informed. This was a theme which carried through Villiam Bluez project management also ensuring a very successful implementation in an incredible tight timeframe.
Great team - Highly Recommended
It was a pleasure working with the bluez.io team during a challenging Sales Cloud and Pardot implementation. Their professionalism and dedication to delivering over and above expectations was a real credit to the organisation. The delivery team demonstrated a huge depth of product knowledge and helped achieve improved business process and administrative efficiencies alongside stable integration to legacy systems. Thanks bluez.io, I look forward to working with you again!
We had (and continue to have) a fantastic onshore functional consultant who liases well with a responsive, highly technical offshore development team. We are building and deploying 24hrs a day. I would recommend this team to any potential clients!