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Dialogue
CX Automation: AI, Social Messaging & Alexa Generated Leads and Tickets
- Business Need
- Agent Productivity
Automate customer service business process–without code. Dialogue, is a SaaS intelligent customer interaction hub. Your team can build and iterate dynamic customer processes with the latest AI, and messaging channels leveraging unlimited workflow bots.
Highlights
Harmonize front office capability like AI, Bots and Salesforce across the cloud and manage your business process in one place.
Avoid heavy upfront investment, custom code development and organizational risk. Enable new outcomes in minutes like - Agent ticket prioritization and routing based on sentiment. Use images and video to automatically solve customer inquiries.
Used globally by thousands of agents across 30 countries in 15 different languages, BlueLeap can help you deliver 25% increase in CSAT, improve your NPS, and increase agent efficiency via automation.
Provider Details
At BlueLeap we believe creating personal customer interactions should be easy, low risk and inexpensive. Our application provides call center business teams control of the disparate platforms and cloud functions necessary to build effective business processes that optimally and automatically resolves customer problems. With offices in Atlanta, GA, USA and Melbourne, Australia we have a proven record of helping companies thrive
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Installing our software enables the salesforce integration components of our system; however, to enable our Customer Interaction Boards please visit our website (www.blueleap.com) and register your organization for a 7 day trial.
Default Plan
$5 USD/user/month