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Jira Integration Made Easy
Integrate today. Be a hero tomorrow.
- Industries
- Horizontal ProductHealthcare & Life SciencesHigh Tech
- Business Need
- Case ManagementIntegration
- Requires
- None
- Compatible With
- Sales CloudService Cloud
Support teams effortlessly escalate cases, be it issues, bugs, or feature requests etc., via a seamless, bi-directional, and real-time Jira integration. If your goal is to automate case escalation to Jira, Quantum Whisper is for you.
Highlights
Automatically Create New Issues - Based on case field values, automatically create new Jira issues --- in the right projects! Supports custom and native fields and any issue type.
View Development Status in Salesforce - Once a Jira issue is created, support teams can view issue status and any other field (configurable) --- all within cases. You never have to leave Salesforce to drill down!
Search & Link to Jira from Salesforce - Nobody likes duplicates! Before sending to development and creating a new Jira issue, search for similar issues first. If it's a match, link the case and voila!
Packaged and Purpose Built Integration - We connect support and development. This is all we do. We are a targeted niche integration service. We go deeper than anyone else.
Integrate Any Object - We support all standard and custom objects. Want to escalate cases? No problem. Want to share project details with engineering? No problem.
Enterprise Ready - Supports multiple developer systems at once, hybrid environments, SSO, and advanced security and compliance.
Free Trials and Proof of Concepts (PoC) - All our customers start with a free trial and/or professionally assisted PoC (all at no cost!).
No development required. No scripts either! Point-and-click configuration and you are done!
Integrate in Minutes. All customers are less than 60 minutes to production. Eliminate the black hole between support and development today! Go!
Quantum Whisper's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
At Quantum Whisper, we close the gap between siloed support and development teams by integrating disparate systems. Our customers are large and small, but have a common goal --- to automate the escalation and syncing of data between customer-facing support and development applications. By supporting a bidirectional workflow complete with real-time updates, customers eliminate the disconnect between support and development teams. WHY CUSTOMERS CHOOSE QUANTUM WHISPER Our award winning platform (e.g., BlueSky Award) provides purpose-built "no code - no script" integrations that effortlessly connects systems in minutes. Unlike other generic "many to many" integration providers, our integrations are natively embedded to enhance the user experience and support the underlying business process --- that other vendors cannot match. At Quantum Whisper we solve the process and technology problem. Our customers boast the best productivity gains, exceptional support time to resolution, enhanced collaboration and better business outcomes. Our customers praise us for offering the best support in the industry, and we confidently back our software with a 100% money-back guarantee.
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work. Discounts available for nonprofits.
Customers only need a valid Quantum Whisper subscription. Set-up, configuration and consulting services, including unlimited support, are bundled and included in every subscription. Note, all subscriptions are for UNLIMITED users.
Subscription details: www.quantumwhisper.com/pricing All subscriptions are per company (i.e., not user based) and include: - Installation (set-up & configuration) - Administrator and user training - Maintenance & support - 100% MONEY BACK GUARANTEE
Basic
$1,999 USD/company/year
Free trial available for 10 days
Advanced
$3,499 USD/company/year
Free trial available for 10 days
Professional
$5,999 USD/company/year
Free trial available for 10 days
Enterprise
$9,999 USD/company/year
Free trial available for 10 days