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Jira Integration Made Easy

Integrate today. Be a hero tomorrow.

Overview

Support teams effortlessly escalate cases, be it issues, bugs, or feature requests etc., via a seamless, bi-directional, and real-time Jira integration. If your goal is to automate case escalation to Jira, Quantum Whisper is for you.

See How Jira Integration Made Easy Works

Automatically Create New Issues - Based on case field values, automatically create new Jira issues --- in the right projects! Supports custom and native fields and any issue type.
View Development Status in Salesforce - Once a Jira issue is created, support teams can view issue status and any other field (configurable) --- all within cases. You never have to leave Salesforce to drill down!
Search & Link to Jira from Salesforce - Nobody likes duplicates! Before sending to development and creating a new Jira issue, search for similar issues first. If it's a match, link the case and voila!
Packaged and Purpose Built Integration - We connect support and development. This is all we do. We are a targeted niche integration service. We go deeper than anyone else.
Integrate Any Object - We support all standard and custom objects. Want to escalate cases? No problem. Want to share project details with engineering? No problem.
Enterprise Ready - Supports multiple developer systems at once, hybrid environments, SSO, and advanced security and compliance.
Free Trials and Proof of Concepts (PoC) - All our customers start with a free trial and/or professionally assisted PoC (all at no cost!).
No development required. No scripts either! Point-and-click configuration and you are done!
Integrate in Minutes. All customers are less than 60 minutes to production. Eliminate the black hole between support and development today! Go!

Business Scenario & Goal: Eliminate black hole between support and development. No more copy & paste or data re-entry! The most common scenario is the escalation of bugs or issues that require development resources to fix. You can search your company's Jira, link cases to existing issues or "send cases" where a new issue is automatically created. Once development advances or completes work, Salesforce.com cases are synchronized with key (and configurable) Jira issue information --- complete with update notifications and more! Sign-up for a free trial today --- and be a hero tomorrow! Learn more: https://www.quantumwhisper.com/salesforce.com-jira-integration