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Sinch Chat Messaging

Chat Messaging Setup for Salesforce Marketing Cloud

Overview

Use the Sinch Chat Messaging application to register your brand and templates to take advantage of the WhatsApp channel within Salesforce Marketing Cloud. Tap into 2 billion users. Sending a WhatsApp message to your customers couldn’t be easier.

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  • Display your brand: Earn recognition and create trust in your brand by building a WhatsApp business profile to share with the world.

  • Rich two-way messaging: Use pictures, audio, video, and response lists - to create an unmatched customer experience. (Note: functionality may be limited whilst in trial)

  • Security as standard: Send time-sensitive messages with confidence. WhatsApp business accounts enjoy end-to-end encryption so messages can’t be tampered with en route.

Note: This application is free of charge to install, but requires a paid Salesforce Marketing Cloud agreement / subscription to use. Your Salesforce Marketing Cloud administrator must contact their Account Executive to enable the service. For further insight from Salesforce Marketing Cloud, please visit: https://www.youtube.com/watch?v=oAEi8Yepeko

Categories

Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready

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    The Sinch Omnichannel Connector allows Salesforce Marketing Cloud clients to engage with their customers/end users using preferred messaging channels, including SMS, MMS, RCS, WhatsApp, Viber, KakaoTalk, Instagram, Messenger, Telegram, LINE, and more.
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