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Vonage for Service Cloud Voice | Contact Center, BYOT, CTI, Speech Analytics

Vonage for Service Cloud Voice

No Ratings
Starting at $50   USD/user/month

Discounts available for nonprofits

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Vonage for Service Cloud Voice differentiates in the market with its ease of integration, high quality audio, global telephony coverage, and omnichannel presence providing the most complete offering for Service Cloud Voice on the market.

Highlights

DESIGNED FOR SALESFORCE Vonage Contact Center (VCC) was designed from the start to work with Salesforce through Open CTI for true cloud-to-cloud telephony integration.

FULLY INTEGRATED WITH SERVICE CLOUD VOICE OMNICHANNEL Omnichannel visibility is provided across all customer conversation channels— including chat, email, messaging, SMS, and social. Also includes Omnichannel Supervisor and Tableau CRM Analytics

SPEECH ANALYTICS Vonage's speech and desktop analytics solution, Conversation Analyzer, is deeply embedded in Salesforce, generating actionable insights.

Provider Details

Vonage
United States
Founded
1999
Website
Email
Phone
USA 1-855-534-2888 UK 0800 280 2888

Vonage is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs. True to our roots as a technology disruptor, we've embraced technology to transform businesses to collaborate more productively and engage their customers more effectively across all communications channels.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

Our pricing model: 1. Annual per-seat license fee, with volume & term discounts available 2. Additional domestic and/or international call charges 3. One-time implementation fee

Default Plan

$50 USD/user/month

Lowest Starting Price

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