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Shortify.ing: Native Salesforce URL Shortener for Marketing, Sales & Service

100% Native Salesforce URL Shortener – Secure Data Storage, Real-Time Click

Freemium  

Payment required to increase usage, users, or features. Discounts available for nonprofits.

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Industries
Education
Financial Services
Healthcare & Life Sciences
Business Need
Sales
Marketing
Campaign Management
Requires
Experience Cloud
Compatible With
Sales Cloud
Marketing Cloud Engagement
Government Cloud

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Too complicated, doesn't solve the most straight-forward use case

All I want is something that will shorten a URL that is more than 255 characters. My users are pasting SharePoint URLs that are well over 255 characters. Just need something to shorten them so they can use the standard Salesforce field type of URL. This app doesn't do that. I have no idea what it does actually because the configuration is insanely complex. The documentation is not helpful. It looks like it requires a ton of unnecessary tech debt for it to work (why do I need to create fields on the Account to solve a URL on an unrelated custom object).

Sanjay Singh
05/11/2026

Hi John, Thank you for sharing your feedback and use case details. Shortify is fully capable of handling the exact scenario you described — shortening long SharePoint URLs (including URLs well beyond 255 characters) so they can be stored and used easily within Salesforce URL fields. The platform currently supports destination URLs of up to approximately 4,000 characters. From your review, it seems the confusion may have come from the setup documentation and advanced configuration examples. Shortify supports a wide range of enterprise use cases across Salesforce, including automation, campaign tracking, Marketing Cloud integrations, branded domains, analytics, and bulk URL generation. Because of these broader capabilities, some tutorials include advanced implementation scenarios that may not be required for a straightforward URL-shortening use case. For the requirement you mentioned, the setup is actually very lightweight and can typically be completed in a few minutes: Configure a Salesforce Site/Experience Cloud site Select the site in Shortify settings Use the built-in Lightning component or API to generate short URLs directly within Salesforce Also, to clarify, creating Account fields is not a product requirement. Those references were part of example Flow demonstrations intended to showcase automation possibilities within Salesforce. We truly appreciate this feedback, as it helps us improve the onboarding experience and documentation clarity for users looking for simpler implementation paths. Since 2021, Shortify has been helping Salesforce teams with native URL shortening, tracking, automation, and engagement use cases directly within the Salesforce ecosystem. We would be happy to help you configure the simplest possible setup for your specific requirement. Our support team is always available at support@shortify.ing for quick guidance or a walkthrough session. Thank you again for trying Shortify and sharing your experience.

Fantastic Salesforce tool

I'm using the Shortify to create a custom shortlinks integrated with a SMS template into the Marketing Cloud. I followed the steps to install and configurate the shortify and now I just need call a POST Method to create my shortlinks, Customer Foster made my life easier, thank you guys. You have an amazing solution.

Sanjay Singh
06/09/2023

Hi Vishal, Find links, http://cfsu.in/anonymous-sample-code (You can use this sample code in an Anonymous window to create Short URLs to understand uses of our globally exposed APEX method) http://cfsu.in/sample-test-case (Test case class to show all supported global methods) http://cfsu.in/rest-api-endpoint (REST API Endpoint with Sample request/response data, Authentication and Authorization is same as any other REST service call in Salesforce ecosystem) http://cfsu.in/sub-flow-use (How to use Shortify Sub flow in your use case to create Short URLs) for any other questions/problems, use support@customerfoster.com Regards, Customer Foster Support Team

Vishal Das
Ranger
06/08/2023

Can you provide apex dev guide for the same?