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Bidgely Energy Analytics for Utilities

Energy Analytics for Utilities using Salesforce Service Cloud

Overview

Utilities and Energy Providers can now access a customer's energy usage analysis directly within Salesforce. Bidgely's AI-powered intelligence disaggregates energy usage patterns, true appliance profiles, and next best-recommended energy tips & programs.

See How Bidgely Energy Analytics for Utilities Works

Advanced energy insights - Granular details of usage patterns and bill projections for the customer along with neighborhood benchmarks for identifying usage discrepancies.
True bill itemization - Appliance level itemized energy bills for every billing cycle.
Personalized recommendations and next best actions - Actionable recommendations personalized through advanced AI and presented in meaningful ways to aid decisions on energy savings, best rates, electric vehicles, solar, etc.

Bidgely is an AI-powered SaaS solution that enables energy providers to develop a personalised relationship with each customer. With our powerful advanced analytics deployed in 20M+ homes across the world, we help utilities leverage customer intelligence to boost their JD Power and NPS scores, reduce call-center call duration, etc. Bidgely is a leading provider of energy analytics for utilities and has 17 patents and a continuously innovating platform. With Bidgely for Salesforce, improve customer relationship and easily access a plethora of insights like: 1. Breakdown of a customer's bill based on the actual presence of appliances on-premise. 2. Customer's consumption history based on their appliance breakdown 3. Appliance-level similar home comparison for every customer 4. Bill projection indicating the end of the month expected amount based on the latest usage patterns and a till-date cost. 5. AI-powered top saving recommendations for customers based on their latest usage patterns, season, rates, etc. 6. Rate comparison engine for each customer showing the availability of different rate plans along with the best recommendation 7. A vast library of other saving tips