VCC Live for Salesforce | CTI | Click-To-Call | IVR | Dialer | ACD - VCC Live - AppExchange
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VCC Live for Salesforce | CTI | Click-To-Call | IVR | Dialer | ACD

By VCC Live
VCC Live for Salesforce | CTI | Click-To-Call | IVR | Dialer | ACD
A seamless integration with Service Cloud and Sales Cloud enables easy inbound or outbound calling
Click-to-call and Screen pop available to your agents to reduce the time spent navigating
Increase agent productivity without the need to leave Salesforce
VCC Live’s AI-powered predictive dialer makes your employees more productive & efficient
VCC Live allows you to easily set up unlimited IVRs and skill-based routing
You can easily transfer the calls to other agents and extensions
IVR, ACD and Skill-based routing makes sure that calls are allocated to the right agents
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Starting at €45 EUR per user per month The quoted price includes standard VCC Live Contact Center functionalities without additional charge and setup fees. Please review our pricing on our website: https://vcc.live/pricing/ or contact us directly.

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Latest Release

10/11/2021

CATEGORIES

Customer Service
VCC Live for Salesforce - increase Customer Service and Sales Productivity

VCC Live for Salesforce offers seamless Contact Center experience for both Sales and Service teams and helps achieve higher agent productivity and better Customer experience with a flexible tool to manage and oversee your operations.

Starting at €45 EUR per user per month The quoted price includes standard VCC Live Contact Center functionalities without additional charge and setup fees. Please review our pricing on our website: https://vcc.live/pricing/ or contact us directly.