Pega Process Extender for Salesforce Lightning
Supercharge Salesforce with Pega’s best-in-class case workflow automation
Overview
Pega's Process Extender for Salesforce Lightning makes it simple to infuse Pega’s case workflow into any agent or customer Salesforce Lightning user interface.
Simple: Configure integration in just minutes to render Pega cases directly within the Salesforce Lightning UI.
Native: Drag and drop components provide the ability to create and manage Pega cases from Salesforce Lightning App, Record, Console or Community pages in real time.
Powerful: Pega's unique API powers Salesforce Lightning UI from the Center-out, ensuring the UI layout, fields, and data are always up-to-date with no hassle – and no code.
Pega's Process Extender for Salesforce Lightning makes infusing Pega’s best-in-class case management into your existing Salesforce Lightning user interface simple. With only a few clicks you can: • Connect Salesforce to the your Pega application with simple but secure user authentication through single-sign-on. • Embed Pega case creation forms & actions in your Salesforce application • Embed Pega case worklists in your Salesforce applications As a result, you’ll be able to boost process efficiency, augment visibility into case status, and improve your audit trail across all your cases. And to further boost IT agility, Pega’s low code App Studio design environment allows the user interface to be created with visual tools, there is no need to download or touch custom HTML, JavaScript or CSS. No coding required!
Categories
- Business Needs
- Agent Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsManaged Package