Conversation Input Listening Component for Flow - Salesforce Labs - AppExchange
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Conversation Input Listening Component for Flow

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Free

Rating

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Latest Release

12/6/2021

CATEGORIES

Feeds, Salesforce Labs
Improve agent productivity by auto-filling fields from customer input!

This component is designed to be used with Lightning Flow Screen Flows, & automatically captures input from a customer & populates the associated field(s) as appropriate - it can listen to Chat, Messaging and Service Cloud Voice calls for input.

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