CATEGORIESDashboards & Reports
Alscient Salesforce Service Analytics provides a starting point for reporting on your Salesforce case performance, providing key agent and case productivity metrics in pre-built reports and dashboards.
We show Salesforce accounts that are linked to Trailblazer.me and have the Manage Billing permission. If your account is missing, check that you connected the account to your Trailblazer.me profile. Then verify that you’ve been assigned the Manage Billing permission in the related org.