Customers respond to cases. Sometimes this is a simple thank you, other times this is a request/question that requires action. Case Response Tracker allows you to track, manage and report on these responses, ensuring that communications never get missed.
We show Salesforce accounts that are linked to Trailblazer.me and have the Manage Billing permission. If your account is missing, check that you connected the account to your Trailblazer.me profile. Then verify that you’ve been assigned the Manage Billing permission in the related org.