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AIR Engage Telehealth

Deliver Cost-Effective Care with a Fully Integrated Telehealth Solution

Overview

See How AIR Engage Telehealth Works

  • Simplify Meetings: -Schedule, update, and join video sessions right inside Salesforce -Send secure, individualized meeting links to attendees -Easily share files, screens, and video -No downloading additional applications or toggling between windows

  • Enhance Productivity: -Trigger workflows and automations -View actionable Dashboards -Create session medical transcriptions -Extract and Append notes to relevant records -Access to Patient timeline in the video window -Reduce travel time and cost

  • Increase Security: -HIPAA/BAA Compliant -256 AES Encryption -Individual access to Attendee Portal -Customizable permissions and restrictions -Detailed security logging -Penetration testing -Automated operating system patching and verification

Bring telehealth solutions directly into your Salesforce org. As both an AWS and a Salesforce partner, CopperHill Consulting leveraged the power of both platforms to build a fully integrated telehealth application inside Salesforce. This streamlines virtual meetings, increases employee effectiveness, and improves customer service and patient care. AIR Engage for Healthcare enables you to: - Simplify Meetings - Enhance Productivity - Increase Security How is this possible? The technology powering AIR Engage includes: Salesforce Health Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Communities, Salesforce Lightning Components, Salesforce Flows, Amazon Chime SDK, AWS Transcribe Medical, AWS Comprehend Medical, AWS S3.

Categories

Business Needs
Productivity
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package

More from CopperHill Consulting

  • by CopperHill Consulting
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    CopperHill Healthcare Data is a turnkey solution that integrates healthcare provider data directly into your Salesforce using our pre-built connectors.
  • by CopperHill Consulting
    We use technology to help our clients achieve interoperability. Our Salesforce and HLS experience combined with our data and integration expertise put us in the best position to uniquely scope, manage, and execute all parts of solution implementations.