Spinnaker Support

I very much enjoyed my experience with Spinnaker and now have a tool which will enable our team to manage our process better. I learned quite a bit and will be better at making sure our scope is better defined earlier in the process. The team that we worked with was great, effective and always available to help! I am planning for future work to provide additional capabilities with the tool.

they are really receptive of feedback and take it greatly into consideration. The team is great at brain storming and achieving the goal with the least amount of resistance both in the present and in the future.

Spinnaker is amazing at finding creative solutions to difficult problems. Routinely, the team works with us to find technical solutions to meet tight deadlines within our budget. They bring years of expertise to every project and go above to expand the utility of our Salesforce instance.

Chris has been a pleasure to work with and provides options when needed while looking at solutions for our business needs.

As a Salesforce Administrator for a very small company, I have other duties which pull me away from consistently being able to handle the day to day of Salesforce. My account representative for Spinnaker has helped with small challenges and heading off problems at the pass. I've enjoyed working with them and feel confident in the work getting accomplished.

Relationships with Sergey and Michael were top notch. When issues came up - they calmly handled the situation and found a resolution that pleased all users. Even with the time change - Sergey was very helpful throughout the process.

Spinnaker provides valuable insight and streamlined solutions to keep our Salesforce org moving forward. Our Managed Services packages focuses on continuous improvement with the Spinnaker team supplying expertise in developing quick responses to our business' changing needs.

I really appreciate the Spinnaker team that I work with and have worked with. I feel like the mangers actively listen and look for the best solution for all parties involved. The support team that I have worked with and currently work with exceed standards.

This was our first engagement with Spinnaker Support and we had a successful implementation of Chat. We had regular communication with the team and frequent touch bases to ensure the solution met our needs. The foundation was laid for future expansion of the Chat product as our business needs grow and we look forward to continuing the relationship on future projects with Spinnaker.

In the last 12 months, Spinnaker Support demonstrated a Customer Focused attitude and has pushed to ensure that we are delivering products that will meet our end user’s needs. They played a vital role in Siebel to Salesforce migration for Change Healthcare.