Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Connector for Facebook Shops & Salesforce Order Management (No Longer in use)
Seamless Integration Between Facebook Shops & Salesforce Order Management
Overview
Integrate and sync your Facebook and Instagram Shops with Salesforce Order Management. Use our connector to manage all your selling channels and get full control on orders: fulfill and cancel orders or specific items, sync, and approve order returns.
ORDER SYNC & FULFILLMENT | New orders placed on Facebook Shops are created automatically in Salesforce Order Management, based on the schedule set up by you. The orders are fulfilled in Salesforce Order Management using the Facebook API.
ORDER CANCELLATION | You can cancel full orders or specific order items directly from Salesforce Order Management. Cancellations are automatically synced in Facebook Shops for you to have a unified view of data.
RETURN SYNC | New returns initiated on Facebook Shops are automatically updated in Salesforce Order Management, based on the schedule set up by you. Once the returns are synced, you can approve them and send a return label email for each order item.
Our Connector for Facebook Shops & Salesforce Order Management facilitates a seamless integration between a social commerce store created with Facebook Shops and Salesforce’s order management system. You can easily manage all orders from Facebook, Instagram, and other selling channels, directly in Salesforce Order Management. Set up a schedule to automatically sync orders and returns in Salesforce Order Management. Gain full control on order management. Cancel orders, cancel specific items, fulfill orders (shipping only), approve order returns, send return label emails to customers, and automatically sync these actions in Facebook Shops. Start gaining valuable insights into orders by connecting your Salesforce Order Management platform to Facebook. TESTED the product? LEAVE a REVIEW for others to know what to expect.
Categories
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyPerson AccountsManaged Package