Verbis Enterprise Linguistic Intelligence for Salesforce

Great tool for Translation, well integrated within Salesforce

At Stellantis, we were initially aware of Venizum's extensive experience in the automotive industry. However, their capability to efficiently support us in translating our knowledge articles at scale exceeded our expectations. Venizum is an enterprise-grade platform, and their engineering team demonstrates profound expertise with Salesforce. I highly recommend this native Salesforce translation application to any organization seeking to enhance its customer support or knowledge management capabilities

Venizum for Knowledge

We used Venizum for translating our knowledge articles and Experience Cloud website. Their Salesforce support is extensive, and we highly recommend their enterprise application to teams requiring multilingual Salesforce content. I appreciate the ease of use. And especially when you have a global customer base with global teams contributing to the knowledge base this tool really helps us to make our customer experience better.

Great tool, excellent partner

We have been using Verbis for Case management and Knowledge for a year now. The impact on our customer service organisation has been just as we hoped, and additional unplanned advantages have included the ability for leadership in product management to have consolidated consumer insights in one language. Best thing about Verbis - the support team. Always responsive and always implementing quick solutions.

Great tool and amazing partner

With Verbis for Service Cloud we have been able to connect our agents, content and customers across language barriers and channels with impressive results. The quality of the tool is excellent and all of our users have been able to smoothly transition into workflows empowered by Verbis and instantly improved their efficiency and work quality. Having compared several solutions, we found that Verbis offered not only on par or above functionality, but also flexible, clever pricing models that were much better attuned to our business needs than any other offering. The most outstanding impression however has been the experience working with the Venizum team. Support response has been basically instantaneous. Bug fixes and requested features have been delivered within days. The team is clearly highly competent and consistently go out of their way to provide excellent customer care. The applications are constantly developed to ensure that the feature set remains best in class and compatible with the newest Salesforce features. We have truly felt valued as customers and have trust that Venizum will continue to be the best choice through their dedication to development and customer experience. We strongly recommend considering Venizum's Verbis tools for Salesforce Translation and Localization. It has, simply put, been one of the best partner experiences we've ever had.

Great Tool, excellent Support

We use Verbis to translate Salesforce CMS content and often encounter bugs in the Salesforce platform itself. But we have Venizum, who consistently fixes these bugs and finds workarounds so we can have a lean translation process. The Venizum team provides exceptionally fast support.

Solution Provider , a great team of experts !

Venizum has a great team is always ready to assist and customize the product to our needs. Their team of engineers is extremely knowledgeable, with more than 2 decades of experience within Salesforce. The solution is easy to set up and use; I highly recommend Venizum to any international company, using Salesforce, that needs a simple and powerful tool for translation anywhere in Salesforce. I already promote it in my own company in other departments as time to market is very important for us and Verbis helps us to reach that target. I appreciate very much the availabilty of our success manager and the capacity of Verbis to provide regularly new features After many rounds with our account executives and Salesforce Product Management, we understood that the Salesforce preferred solution was Venizum since there is no other company that is native to Salesforce and had a one-stop-translation-shop across all Salesforce clouds We were expecting Salesforce to solve this, but in the end, Venizum/Verbis did. I regret I met Verbis only weeks after our project started

Best Partners Ever

Venizum is the ultimate solution for language translation and localization in Salesforce Ecosystem. It supports all Salesforce clouds and we use Venizum translation service for Live Chat, Case Management, Knowledge Articles, Marketing Cloud, and the Translation Workbench. We use it to manage over 30+ languages across the globe and it truly makes our work so much easier. Venizum has the greatest service and solution team that is always ready to assist and customize the product to our needs. It also has amazing features like automatic translations that can be verified with just one click. The solution is easy to set up and use, I would highly recommend Venizum to anyone who needs a simple and powerful tool for translation in Salesforce Ecosystem.

Highly recommend

I recently had the opportunity to test and implement Verbis for one of our key clients with a focus on Service Cloud functionality. The team was extremely helpful during our project and supported us along our configuration process. I especially appreciated their open ears, the rapid, regular product iterations and the clearly visible focus on creating a best in class Salesforce app. Verbis is not only completely Salesforce native but also closely aligned with the Well-Architected framework & principles. The knowledge article and document attachment translation solutions are beautifully designed and fit neatly into Salesforce standard design and processes, out of the box.

The missing link for translation work in Salesforce!

We have been working with Venizum for markets outside of the U.S., and they are truly committed to delivering solutions to meet the customer's needs. Initially, we were using Translation Workbench by Salesforce, but it simply just didn't do the work. Then we found Verbis Translation Workbench by Venizum instead, which is a must if you are doing any translation projects in Salesforce. The application is native, meaning data only gets stored in my current Salesforce Server. Venizum always walks the extra mile to understand our needs and engineer the platform accordingly. They have a great team of engineers who are collaborative and easy to talk to, but most importantly, they come with regular updates that align with our needs, and we can constantly give them feature requests. I highly recommend this company to anyone looking to translate anything into Salesforce.

Tenacious Team of Experts

We worked with Venizum for our Salesforce Experience Cloud translation project and I can say that they are truly committed to delivering solutions to meet the needs of their customers. Team members at Venizum always walk the extra mile to understand our needs and engineer the platform accordingly. They are not afraid to take the initiative to solve challenges that involve multiple vendors. They have a great team of engineers who are collaborative and easy to talk to. I highly recommend this company to anyone who is looking for a reliable and innovative partner in the translation and localization domain in the Salesforce ecosystem.