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Verbis Enterprise Communication Layer In Salesforce

One Platform. Every Language. Across Salesforce.

Overview

One translation platform across your Salesforce ecosystem. powers multilingual communication, content and workflows across Service, Sales, Marketing, Knowledge, Experience and Agentforce, with real-time translation for customer conversations, and Voice

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See How Verbis Enterprise Communication Layer In Salesforce Works

  • Three Languages. One Conversation. Customer, agent and org language can all be different. Verbis keeps all three available within the same Salesforce conversation, with real-time translation between them.

  • Choose the Best Engine for Every Language Connect multiple AI and translation engines and configure which technology handles each language or workflow, rather than relying on a single translation provider.

  • Protect the Language That Defines Your Business Use the Exception Library, Translation Memory and Communication Tone to keep product names, industry terminology and brand language consistent across translations.

  • Keep Your Existing Translation Ecosystem Already using a TMS, translation provider or preferred AI models? Connect them to Verbis instead of replacing the translation infrastructure your organization already relies on.

  • One Translation Layer Use the same platform for customer conversations, Salesforce records, Knowledge, marketing content, digital experiences and custom workflows instead of adding separate translation tools for each use case.

  • Configure Verbis Around Your Salesforce Use standard Salesforce workflows or configure translation for your own processes, custom applications and API-driven requirements.

  • Translate Without Leaving Salesforce Agents and teams continue working in Salesforce while Verbis handles multilingual communication and content within their existing workflows.

  • Voice-to-Voice in Salesforce Support multilingual voice conversations with speech recognition, translation and synthesized voice as part of the same Salesforce communication workflow.

Built specifically for Salesforce, Verbis brings intelligent, real-time translation directly into the workflows your teams and customers already use. Translate customer service across email and Cases, live chat and Messaging, voice-to-voice conversations, and Knowledge without changing how your teams work. Extend the same multilingual experience across Experience Cloud, CMS, websites, and custom applications through Verbis Translation Workbench and APIs. Verbis gives teams one Salesforce-native translation platform across service, content, and digital experiences, replacing disconnected translation tools with a solution designed for how Salesforce teams actually work. Start with the capabilities you need today and expand as your multilingual needs grow.

Categories

Business Needs
Productivity
Customer Service
Collaboration
Industries
Horizontal Product
Communications
Professional Services
Personas
Administrator
Architect
Business User
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Native App
No Limits
Lightning Ready
Multiple Currencies
Managed Package
Lightning App Builder

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