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Talkdesk for Service Cloud Voice | Cloud Contact Center | BYOT

By Talkdesk
Talkdesk for Service Cloud Voice | Cloud Contact Center | BYOT
All controls sit within the omni-channel widget and give agents direct access to CRM data
Supports warm transfers between agents, inbound and outbound use cases, and call recording
Ensure visibility and monitor calls with live transcriptions and Salesforce Supervisor Omni-channel
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Starting at $10 USD per user per month Requires Talkdesk Professional license. Live Transcriptions is available at an additional fee. Contact us for more details.

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Latest Release

6/16/2021

CATEGORIES

Telephony
Enhance customer experiences with an embedded voice and CRM integration

Talkdesk for Service Cloud Voice provides an all-in-one CRM and contact center solution that joins phone, digital channels, and CRM data seamlessly within the Service Cloud console. All while relying on fully embedded Talkdesk functionality.

Starting at $10 USD per user per month Requires Talkdesk Professional license. Live Transcriptions is available at an additional fee. Contact us for more details.