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CallMiner for Salesforce

By CallMiner, Inc.

Get a 360-degree view of customer interactions across multiple channels

Starting at $5,000   USD/company/year
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Business Need
Sales Intelligence

CallMiner integrates with Salesforce CRM to provide insights from customer interactions captured by the CallMiner platform. The combination of Salesforce data and CallMiner insights provides a 360-degree view of customers to inform every interaction.

Compatibility

Salesforce Editions
Essentials

App Details

Version
CallMinerEureka/CallMinerEureka 1.2.0
Listed On
08/18/2022
Latest Release
11/30/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/03/2022

Additional Details

The CallMiner Salesforce app helps sales and support professionals gain timely insights to the nature of recent interactions with accounts and contacts, all from the convenience of Salesforce. Arm your sales and support staff with critical insights from previous calls, emails and text conversations. Improve visibility into your customer's journey to improve customer satisfaction. Drive new revenue opportunities with existing customers. CallMiner for Salesforce aggregates all VoC data into one holistic view with timely access to relevant data when and where it's needed most within Salesforce. CallMiner data appears within the Salesforce account or contact, helping to drive next-best action and workflows based on customer need. Users can get up and running quickly with minimal IT support by accessing CallMiner for Salesforce within the Salesforce AppExchange.​ Simple and straightforward configuration makes it easy to get started, allowing users to choose from a menu of widgets to configure the specific kinds of CallMiner data they wish to share within Salesforce. ​

Need help?

CallMiner, Inc.

Support Phone888-268-2498 option #3.
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