AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

b+s Connects for Salesforce Voice | Cisco Contact Center Integration

Cisco Contact Center integration for Salesforce Voice

Package Components

Everything in the package.

  • Code18
  • Custom Metadata Type1
  • Fields4
  • Objects2
  • Pages18
  • Permission Set1
  • Resources8

Additional Requirements

Cisco Contact Center: CCE or PCCE with Cisco Finesse 12.5 or later CCX with Cisco Finesse 12.5 Browsers: Google Chrome Mozilla Firefox Microsoft Edge Requires Salesforce Voice for Partner Telephony