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GetFeedback: CX Metrics for Salesforce
NPS, CSAT, and CES reports for Salesforce
Starting at $1 USD/user/month
- Business Need
- Customer Service
A simple and flexible way for GetFeedback customers to get customer feedback into Salesforce and view key metrics such as NPS, CSAT, and CES.
Highlights
Listen to customers across multiple channels - including SMS, email, chat, and communities to collect holistic feedback
Centralize views of NPS, CSAT, and CES data inside Salesforce to help your business understand what customers are saying and the right actions to take
Purpose-built for Salesforce - lets you sync real-time response data, map to standard or custom objects, view pre-built reports and dashboards right inside Salesforce, and much more.
Provider Details
SurveyMonkey
San Mateo, CA, US
Founded
1999
SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
Pricing Details
Please see https://www.getfeedback.com/pricing/
Default Plan
$1 USD/user/month
Free trial available for 30 days
Lowest Starting Price