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Embedded Feedback within MC Account Engagement Emails

Gather instant feedback from prospects within MC Account Engagement emails

Overview

  • Two out of the box components: star rating & text feedback

  • Friendly and customizable user experience

  • Drag-and-drop components for MC Account Engagement's Email Builder

Embed a feedback form within your Marketing Cloud Account Engagement emails in order to gather instant and direct feedback from your prospects. Ask them about their interests or understand if they like your content (webinar, whitepaper). Leverage these Lightning Web Components in Email Builder to easily ask a question to your prospects: - a Star Rating component with any number of stars (default: 5). - a Text Feedback component with up to 5 text field options. Once sent, prospects can select and submit answers directly from within emails. Using these components allow you to easily enrich the data you have about your prospects and quickly act on it by triggering scoring, segmentations, automations.

Categories

Business Needs
Mass Emails
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package