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Freeing Returns - ecommerce fraud, online orders, cyber crime
Enterprise SaaS Returns Management System
Overview
Protect your ecommerce business from fraudulent purchases and returns. Be ridiculously efficient in how you manage returns. Spot issues in real time.
Stop Fraud - Stop fraudulent returns from happening by getting a Fraud Score against each online order!
Get daily notifications alerting Service Agents, Customer Service Reps, Loss Prevention, and e-Commerce fraud teams of fraudulent online orders.
Bring the power of the Salesforce OMS system to Loss Prevention, Asset Protection, and e-Commerce Fraud Teams.
A recent article by CNBC reported that Retailers returns skyrocketed to over $761B dollars last year and is rising by 25% each year. Returns and losses due to Organized Retail Crime will soon be a Trillion dollar issue for Retailers. Features 1. Fraud Scoring 2. Fraud Notifications 3. New Workflows for Flagging Orders for Investigation Benefits 1. Add LP/AP Teams to the Salesforce Customer 360 offering 2. Alert Service Agents to Fraudulent Orders 3. Notify e-Commerce Fraud Teams daily with fraudulent order lists 4. Tagging Orders with Fraud Scores 5. Default workflows for investigating orders 6. Empowering Customer Service reps with fraud data in real-time 7. Using the power of SF CRM to alert e-Commerce Fraud teams to fraudulent customer activity 8. Future support for adding the power of Artificial Intelligence and Machine Learning using SF Einstein
Categories
- Business Needs
- Customer ServiceDashboards & ReportsEcommerce
- Industries
- Consumer GoodsRetail
- Personas
- AdministratorBusiness Operations ManagerData Analyst
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged Package