MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Connector for Jira, ServiceNow, AzureDevOps, Freshdesk, Zendesk, Freshservice...

By Exalate

Escalate & sync data bidirectionally in real-time with other platforms

Starting at $8,000   USD/integration & items in sync/year
Try It
Industries
Horizontal Product
Business Need
Customer Service
Integration
IT Management
Requires
Service Cloud
Compatible With
Service Cloud

Integrate Salesforce and Jira, or other tools, bidirectionally. Automate your Salesforce integrations, sync any fields in real-time & customize sync rules with AI-assisted code. Align teams, escalate easily, and speed up TTA & resolution time.

  • Introducing the new Exalate experience: one place to build, test, and manage your integrations.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer

App Details

Version
Exalate Bridge App v2/ver 1.6 1.6.0
Listed On
11/25/2021
Latest Release
05/21/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/19/2023

Additional Details

Exalate supports Salesforce Jira integration, Salesforce-to-Salesforce integration, Salesforce Azure DevOps integration, Salesforce ServiceNow integration, Salesforce Zendesk integration, Salesforce Freshdesk & Freshservice integration, and more. What objects in Salesforce can you sync with the Exalate Connector for Salesforce? The most popular objects are Task, Case, Account, Product & Opportunity. You can sync any fields (including attachments, description, comments, status, due date, custom fields & more) between Salesforce and other systems supported by Exalate. Exalate is a real-time two-way integration solution that connects people across teams & organizations. You can rely on Exalate to give you all the necessary context to get the job done. With Exalate, you can implement an integration use case of any complexity, using AI-assisted code. Sync multiple systems like Jira, ServiceNow, Zendesk, Freshdesk, Freshservice, Salesforce, Azure DevOps, Asana, and more. Request a free demo at exalate.com/book-demo

Need help?

Exalate

IJzerenpoortkaai 3, 2000 Antwerpen, Belgium

Looking to get an Exalate license? Request a new connector? Fill a vacancy? Support? Onboarding services? Whatever your question, reach out to the Exalate team. We'll be happy to help!

Support Phone+32 3 318 00 81
Other ResourcesEmailTerms & Conditions