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Connector for Jira, ServiceNow, AzureDevOps, Freshdesk, Zendesk, Freshservice...

Escalate & sync data bidirectionally in real-time with other platforms

Starting at $8,000   USD/integration & items in sync/year
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Industries
Horizontal Product
Business Need
Customer Service
Integration
IT Management
Requires
Service Cloud
Compatible With
Service Cloud

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Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
4.9
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Showing 10 of 21 Reviews
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Great Integration Tool

Exalate makes it easy to keep Jira and Salesforce in sync. It’s reliable, flexible, and simple to configure for different workflows. The support team is responsive, and the integration has saved us a lot of manual effort between teams. Highly recommend for seamless cross-platform collaboration.

Great tool for speedy configuration and high performance

We implemented an integration between Salesforce and ServiceNow using the Exalate product. Their representatives gave us a warm introduction onboarding us to the technology, and we had a proof-of-concept ready within hours. Using their detailed and graphical guides for setup, we configured a production-ready solution that perfectly suited our business requirements of bi-directionally syncing two case management systems in real-time. Even without in-depth technical / integration skills, this was truly a plug-and-play experience. When questions have arisen, responses from Exalate have been delivered the same day. Compared to platform-like solutions that we considered during early analysis phase, the Exalate plugin was on obvious outperformer due to its light-weight yet powerful architecture. We would absolutely recommend this product.

Exalate is a reliable tool for seamless ticket synchronization, backed by excellent support and robu

I've been using Exalate for several years across different companies and integrations, and I've consistently been satisfied with the results. While setting it up requires some technical knowledge and scripting, the Exalate team is incredibly supportive and provides excellent assistance. Their solid support and reliable functionality make synchronizing tickets between platforms seamless.

Tailor Integrations with Exalate’s Groovy Script and Visual Mode

Exalate offers two options for users to customize their integrations: Groovy Script and Visual Mode. Groovy Script allows those with technical skills to create complex workflows and logic. For users who prefer simplicity, Visual Mode makes it easy to set up configurations without needing deep technical knowledge. These tools help users improve collaboration across platforms and streamline business processes effectively.

The Ultimate Cross-Platform Synchronization Solution for Salesforce Users!

If you're a Salesforce user on the hunt for a game-changing solution for cross-platform synchronization, look no further than Exalate! With its responsive customer support and incredible integration capabilities, Exalate truly shines as the ultimate choice for anyone seeking a reliable and scalable experience.

Shashwat Satone
Triple Star Ranger

Exalate: The Game-Changer for Seamless Salesforce and External Platform Integration

Exalate is transforming the way Salesforce integrates with platforms like Jira and ServiceNow! This ground-breaking tool allows for effortless bidirectional data synchronization, delivering real-time updates across systems and drastically reducing the chances of manual errors. Imagine streamlined workflows and flawless data consistency—this is what Exalate brings to the table! It's an essential game-changer for organizations eager to supercharge their operational efficiency and elevate their performance to new heights. Don’t miss out on this invaluable asset!

Effortless Integration and Reliable Synchronization

The tool makes syncing data between Salesforce and our other systems seamless like Jira , ensuring all teams stay aligned and up-to-date. The setup was straightforward, and the customization options allowed us to tailor Exalate to our specific workflows. Support has been responsive and knowledgeable, making Exalate an invaluable asset for our operations. Highly recommend for any organization looking for a flexible and robust synchronization solution

Seamless and Fast Integration with Exalate

Exalate offers a quick and easy solution for integrating systems. For example, when integrating platforms like Salesforce and JIRA, Exalate enables a fast setup while providing powerful configurability to meet your specific needs.

Highly customizable and easy to set up

I choose Exalate because it is customizable and easy to make changes to. The groovy script in script mode is very easy to pick up. The set up docs are easy to follow too. The thing I did not like and would like it to improve is to be able to exchange images inside text like comments and rich text description between apps that don't have the same scripting languages like in Jira and SF integrations. Exalate support team is the best and responsive. They are always there to help and try their best to resolve your issues.

Rest assured that opting for Exalate is a great decision!

Great tool, customer service and support team! Many possibilities at disposal, it can fit near any use case. The by-design descentralized structure paired with the script engine brings great customizability.