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Attentive SMS for Service Cloud - SMS Marketing and Customer Support

Seamlessly sync your contacts from Attentive to Salesforce

Overview

Attentive integrates with Salesforce Service Cloud, enabling businesses to manage customer service support via SMS with Attentive’s two-way messaging—all on the same phone number or shortcode.

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See How Attentive SMS for Service Cloud - SMS Marketing and Customer Support Works

  • Grow opt-in email list by seamlessly syncing contact data from Attentive’s leading mobile messaging solution to your CRM, for a unified customer profile.

  • View and respond to customer service conversations via text directly within Salesforce Service Cloud.

  • Create a better customer experience by enabling SMS marketing and customer service through the same phone number or shortcode.

Sync your contacts from Attentive to Salesforce Service Cloud automatically. Power your SMS customer service through Attentive. Directly respond and provide text support through the service console and use a single phone number to engage with your customers through SMS marketing and customer service.

Categories

Business Needs
Marketing
Marketing Automation
Industries
Consumer Goods
Retail
Travel, Transportation, & Hospitality
Personas
Marketer
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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