Metisphere

Project Review

Working with the team at Metisphere has been great from day one, and our relationship has only strengthened over the years. They take the time to truly understand our needs, advise on the best solutions, and ensure we’re fully utilising the changes after delivery. This thoughtful approach has made the value of our partnership clear, and we’re excited to continue working with Metisphere. Not only are they capable of enhancing our core product, but they also offer valuable advice on additional products—ensuring they align with our needs and integrate seamlessly for maximum return. We have more projects planned and look forward to continuing our collaboration.

The staff at Metisphere are excellent, from customer service to knowledge base they excel in the work they do. The support available is excellent and the time they put in to understand the requirement and offer solutions to fit the need of the business is exceptional. I have enjoyed working with the team and find them a joy to interact with.

Metisphere always deliver a fantastic service, super helpful when it comes to scoping our projects & working through any problems along the way. 100% recommend!

We'd been in conversations with several agencies before appointing Metisphere and we have no doubt that we made the right decision. They feel like an extension of the business rather than a separate agency and they go above and beyond to deliver solutions that work for you. They make sure they really understand your business so that they can provide the best ways of streamlining processes for maximum effectiveness and convenience, both for you and your customers. The team there are really personable and whilst we do have scheduled meetings I know that I can always pick up the phone and call them outside of these if I need to discuss something. We've extended the original scope of our brief with Metisphere as we've been so impressed with their work. We'd have no hesitations in recommending Metisphere to other businesses.

Metisphere spent time really understanding our Team's current processes and guiding us through Salesforce, of which we had no previous experience. Their suggestions, implementation and training has been reassuring during a naturally nervous period of change, moving all of our case management to a new platform. I am very happy we worked with Metisphere.

We greatly appreciate Metisphere for providing tailored solutions that fit our business needs. They conducted clear and engaging training sessions. Their ongoing support has been invaluable.

Metisphere have been an excellent partner and have been proactive in how they have handled our business. We have not had any wasted hours and, given that we are a small business, they have walked us through changes in a thought through / methodical manner.

Nothing was too much for the team at Metisphere. If we identified issues it felt like they were resolved before I'd even clicked send on my email. We are an IT company ourselves and it was nice to work alongside like minded people with similar values.

Metisphere have guided us through the Implementation of Salesforce with professionalism and great knowledge of the platform. They have shown patience as we learn the system and based on our business objectives we have found working with them great value. All of the staff are approachable and quick to help us with ongoing support.

Amazing experience throughout! From the initial design and creation stage, through to creation and implementation the team at Metisphere have been exceptional. Communication during the entire process has been brilliant which has ensured a smooth and enjoyable collaboration. Lastly the end product itself has exceeded expectation, precisely delivering the functionalities that were discussed during the design phase. Highly recommended!!