Tinext – Digital Experience Agency

No specific recommendations, our consultant was Andrea Scapinello who provided excellent services for us.

The partner was hired for helping in the process of integration of salesforce when internally the IT resurces where few and with a limited budget. We found the partner ideal to cover completely our expectation and I would recommend them without a doubt to companies with the same type of limitations.

TiNext helped us to conclude the project in time with a very high quality standard. They always supported us and found a way to satisfy our needs in the shortest possible time. TiNext helped us: - To unify the Salesforce Marketing Cloud API and Salesforce Service Cloud API in a whole solution, - to make us understand the world of Salesforce and the mechanisms of data management, - by providing to us a software solution that allowed our team to easily monitor the system and improve it without further development.

We commissioned Tinext to restructure our project implemented with a BIG Salesforce partner (with whom we found very bad and who left a useless, labile and unusable solution). Tinext accepted the challenge and step by step solved the problems effectively and without stopping our business but rather helping it to grow. He has fielded several professionally capable and competent figures (and truly certified unlike what was done by the BIG Partner where instead seniority and experience were non-existent). The best features of Tinext are: 1) The ability and speed to understand and learn the business processes and translate, implement and manage them effectively on salesforce using standard features. 2) Ensure continuity of the team that follows the project in this way a relationship is born and the same language is spoken (and we manage to deploy effectively and without regression) 3) The Agile modality with which the project is approached and manage 4) The high effectiveness and efficiency and the level of service provided by the Team dedicated to corrective maintenance (we sign a service contract with a specific SLA alligned to our business necessity) I highly recommend this Partner and in fact, after having commissioned the restructuring of the Sales Cloud, we have commissioned them the new implementation project of Field Service Lightening.