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Voiso Contact Center for Salesforce: Click-to-Call, Speech Analytics, IVR, CTI
Reduce interaction handling effort and improve CX
- Industries
- Financial ServicesProfessional ServicesTravel, Transportation, & Hospitality
- Business Need
- SalesCustomer ServiceTelephony
- Requires
- Sales Cloud
- Compatible With
- Service CloudMarketing Cloud Engagement
Empower your sales and customer service teams with Voiso’s omnichannel suite, AI dialer, speech analytics, complete numbers coverage in all countries, visual flow builder, and more contact center capabilities including IVR, CTI, Click-to-call, and ACD.
Highlights
Omnichannel: Move seamlessly between voice, SMS, WhatsApp, Facebook Messenger, Instagram, Telegram, or web chat in a single agent workspace.
Predictive dialer: Powered by an AI-based machine learning algorithm that improves dialer performance in real-time, increasing call success rate.
Call recording & speech analytics: Flexible, PCI DSS-compliant recording with pause function for private information management. Rapidly gain insights into your interactions with automatic call recording transcription.
Provider Details
Voiso was established in 2016 with the idea to build an optimized contact center solution focused on maximizing every customer interaction. We invest in voice quality, AI, and service reliability to help businesses across the world deliver better customer experiences and increased profitability.
Pricing Details
Save with annual billing—it’s discounted versus month-to-month and our recommended option. For pricing inquiries, please contact us.
Core plan
$10 USD/user/month