Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
DealerMatix DMS (Dealership Management System)
DMS & SFA on Salesforce - Empowering Dealerships
Overview
Unify customer, product, and retail experiences for Automotive, Manufacturing & Retail Industry to get a 360-degree view of Dealerships. Drive efficiency, collaboration, and streamlined processes across the value chain.
DMS Pre Sales: ✓ Lead, Opportunity & Quotes ✓ Product Configurator ✓ Custom Quotes with Schemes, Discounts, Contracts ✓ Auto Lead Generation with AI and Analytics ✓ Recommendations for products, schemes ✓ Partner Onboarding and Lifecycle Management
DMS Sales: ✓ Sales Order for Products & Parts ✓ Subscription Management ✓ Contract Management ✓ KYC Documentation, Credit Check ✓ Finance and Insurance Aggregation ✓ Payments and Invoices ✓ Deliveries Management
DMS Service: ✓ Capacity Planning With Resource and Bay Tracking ✓ Service Leads, Service Requests With Estimates ✓ Service Appointments ✓ Repair Orders ✓ Invoices and Payments ✓ Field Service with Route Planning ✓ Recalls and Service Campaigns
DMS Inventory: ✓ Multiple Branches and Storage Locations ✓ Serialised Products, Lot Management ✓ Fulfilment Order With Auto and Manual Allocation ✓ Inventory Transfer Between Branches, Locations ✓ Cycle Count ✓ Stock Adjustment ✓ Stock Valuation
DMS Procurement: ✓ Auto Purchase Orders based on Min Max, Forecasting, Replenishment ✓ Requisitions, Purchase Order ✓ Track Shipments from OEM ✓ Goods Receipt Using Mobile Phone ✓ Excess, Shortage and Damage tracking with RMA and Claims
DMS Rewards: ✓ Schemes: On Invoice, Per Period, QPS ✓ Scheme Recommendations on Sales Order, Quotes, SFA App ✓ Auto Schemes: AI Recommended Schemes ✓ Incentive Plans ✓ Compensation Slabs ✓ Performance KPI tracking from Internal and External Data
DMS Finance: ✓ Banking: Reconciliation of bank transaction with system ✓ Invoices and Payments with Adjustments ✓ Bills and Expenses ✓ Receivables and Payable Management ✓ Journals ✓ Financial Reporting ✓ Tax Setup and Management
SFA: ✓ Visit Plan: Customised Plan with Visit Task and Activity Templates ✓ Route Planning ✓ Delivery VAN Management ✓ Schemes and Incentive Integration ✓ Appointment Management ✓ Native iOS and Android App ✓ Offline App with Store and Forward
DMS Claims: ✓ Claims: Manual and Auto Claim Generation ✓ Schemes Reimbursement Claims ✓ Warranty Claims and Service Contract Claims ✓ Excess, Shortage and Damage Claims ✓ Reimbursement or Item to Item Reconcililation ✓ Claim Invoice with Credit Note
Unify customer, product, and retail experiences for Automotive, Manufacturing & Retail Industry to get a 360-degree view of Dealerships. Drive efficiency, collaboration, and streamlined processes across the value chain. ------Automotive/Manufacturing Industry------ OEM Unlock Automotive/Manufacturing excellence with our OEM Business Solutions. ✓ Centralized DMS ✓ Field Service ✓ Subscriptions/ Contracts ✓ Partner Management ✓ Digital Retail ✓ Customer Portal/App ✓ Warranty Management ✓ Incentives, Promotions ✓ Loyalty & Rewards ✓ Analytics Dealer Boost your dealer operations with Dealer Business Solutions. ✓ DMS ✓ Financial Accounting ✓ HR & Payroll ✓ Target & Incentives ✓ Analytics ------Retail Industry------ Enterprise Elevate your retail business with our Retail Cloud Enterprise. ✓ Centralized DMS ✓ Centralized SFA ✓ Retailer Portal/App ✓ Digital Retail ✓ Customer-Portal/App ✓ Promotions & Claims Distributor Empower distribution with our Retail Cloud Distributor platform. ✓ DMS ✓ SFA ✓ VAN Sales ✓ Target & Incentives ✓ Analytics
Categories
- Business Needs
- SalesAnalyticsEnterprise Resource Planning
- Industries
- AutomotiveConsumer GoodsManufacturing
- Personas
- Business Operations ManagerBusiness UserExecutive
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyMultiple CurrenciesManaged PackageSalesforce Mobile