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Salesforce GOV.UK Service Builder

Simplify Citizen Services

Overview

See How Salesforce GOV.UK Service Builder Works

  • Create and publish citizen facing services fast with clicks not code

  • Leverage Salesforce data and processes - build and run on a single secure platform

  • Align with GDS best practices for HTML, CSS and WCAG 2.2 AA

Serving citizens with clicks not code. Use Salesforce drag and drop tools to generate web pages, forms and guided processes for your citizens quickly and easily without code. UK government organisations often struggle with the cost and complexity of developing the front end needed for public facing services to meet legal accessibility requirements and Government Digital Service overview. This framework of parameter driven Web Components for use with Salesforce visual tools - Experience Builder and Flow Builder - was created for our government customers looking to build public facing services to assist you with meeting your accessibility obligations and help pass GDS scrutiny using simple declarative configuration. The components utilise the HTML and CSS provided by GDS as GOV.UK Frontend, which helps your services align with GDS best practices, so you can publish standards compliant services faster and easier than ever before. IMPORTANT: You (and not Salesforce) are responsible for meeting the Service Standard, if it is applicable to your Service; this solution assists with compliance with best design practices but does not commit or guarantee to meet any regulatory standard.

Categories

Business Needs
Customer Service
Websites
Admin & Developer Tools
Industries
Government
Public Sector
Personas
Administrator
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package

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