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Enhanced Engagement History

360° view of Engagement History across multiple Account Engagement BUs

Overview

Enhanced Engagement History reveals marketing engagement across multiple Account Engagement Business Units, on a Lead, Contact or Person Account to give your users rich insights to make data-driven decisions and drive meaningful customer conversations.

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See How Enhanced Engagement History Works

  • Gain a deeper understanding of your customers by combining real-time marketing activity across all your regions, product lines or brands in a single view.

  • Surface powerful and valuable customer insight to sales team right where they need it most. Allow them to filter activities to spot cross-sell and upsell opportunities faster.

  • Harness more value from your Marketing Cloud Account Engagement data and dive deeper into your customer interactions with email content preview and actual date/time displays.

Enhanced Engagement History is a marketing insight solution for Marketing Cloud Account Engagement customers. This Salesforce App, developed by the amazing team of developers at Nebula, allows Salesforce users to get a full 360 view of a Prospect's Engagement History from all Account Engagement Business Units directly on the Lead or Contact record in Salesforce. They may also filter the engagement history to see a single BU at a time. The user sees this information via a Lightning Web Component (LWC) that can be added to the Lead, Contact, Person Account, or custom object page in Salesforce Lightning. Enhanced Engagement History uses the Account Engagement API to find and display data, so activities are shown in real-time. The app also features Instant Email Preview which allows users to see the content of emails sent to Prospects in a pop-up window, without leaving the page in Salesforce. Install your 14-day free trial today!

Categories

Business Needs
Analytics
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package

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