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Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
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Einstein Bots Value
View Savings at a Glance with the Einstein Bots Value Dashboard
- Business Need
- Admin & Developer Tools
- Requires
- Sales Cloud
The Einstein Bots Value Dashboard gives you additional insights into KPIs and business ROI from your bot.
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Showing 4 of 4 Reviews
This App wont work if you have Einstien Bot
wanted to get some bot analytics from the active einstein bot but this package requires you to enable "Live Chat " feature which is being discontinued by salesforce and hence you cant enable it.. so technically you cant get analytics package beacause of the deadlock
Does not install if you have Enhanced Messaging
This App wont even setup if you have moved over to Enhanced Messaging. Pointless.
Great
Intuitive, provides good overview and saves time
The app is good and It's easy to install.
There is just one thing that I don't understand how to do. When I put values in the first step, how can I edit them after the creation of the dashboards?
Hi Dimitar, Thank you for reaching out and providing us with valuable feedback. You can update all assumptions except for the date you started using Einstein Bots. Please refer to the link below for more information on how to update the assumptions: https://salesforce.quip.com/bpOkAzcdgjho#temp:C:CWP44f5f02a51b047e39cfd52131
so if I use the new Einstein bot for Enhanced Messaging - I cannot use this Dashboard?