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Einstein Bots Value

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Business Need
Admin & Developer Tools
Requires
Sales Cloud

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MVP
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Ranger
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2.75
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Showing 4 of 4 Reviews
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This App wont work if you have Einstien Bot

wanted to get some bot analytics from the active einstein bot but this package requires you to enable "Live Chat " feature which is being discontinued by salesforce and hence you cant enable it.. so technically you cant get analytics package beacause of the deadlock

Does not install if you have Enhanced Messaging

This App wont even setup if you have moved over to Enhanced Messaging. Pointless.

Sanne Kjær Sørensen
Ranger
01/27/2025

so if I use the new Einstein bot for Enhanced Messaging - I cannot use this Dashboard?

Great

Intuitive, provides good overview and saves time

The app is good and It's easy to install.

There is just one thing that I don't understand how to do. When I put values in the first step, how can I edit them after the creation of the dashboards?

Tim Spradau
Ranger
02/17/2023

The setup guide link is taking me to a Quip login page for @salesforce.com email addresses and I cannot access this.

Dima Zhuravlov
Ranger
08/24/2022

Hi Dimitar, Thank you for reaching out and providing us with valuable feedback. You can update all assumptions except for the date you started using Einstein Bots. Please refer to the link below for more information on how to update the assumptions: https://salesforce.quip.com/bpOkAzcdgjho#temp:C:CWP44f5f02a51b047e39cfd52131