Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Value Analytics
Quantify user behaviours and their correlation with business outcomes.
- Business Need
- AnalyticsAdmin & Developer Tools
- Requires
- CRMA
- Compatible With
- CRMA
Value Analytics is a CRM Analytics templated app that allows Business and IT to have a common view of adoption and how it relates to business metrics that matter. Identify and measure technical debt and its impact to the business.
Highlights
Advanced CRM Analytics functionality brings even more insights and clarity to the immensely rich Event Monitoring logs.
Augment event logs with CRM data - and vice versa - to investigate what good looks like: what parts of your implementation are used by users, how these allign with intended successful outcomes such as Opportunity win rate or Case resolution time.
Start with what's broken: use Apex error details to quantify the risk to revenue within the opportunity workspace. Use the Technical Debt Counter to highlight what apps, objects or code could be deprecated.
Provider Details
Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.