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Zoom for Lightning
One Platform to Connect
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService Cloud
Collaborate seamlessly using Zoom’s integration with Salesforce Sales Cloud, Service Cloud, and CTI. Supercharge your productivity and enhance customer experiences by leveraging Zoom Workplace features directly in your Salesforce environment.
Highlights
The Zoom for Lightning integration lets users schedule, start, and join Zoom Meetings within Salesforce, auto-log meeting details, view AI meeting summaries and streamline workflows, enhancing collaboration without switching platforms
Seamlessly manage sales calls, AI call summaries and auto-sync call notes with Zoom Phone and Salesforce Lightning integration for enhanced productivity
Automatically sync Zoom Webinar registrations and attendance with Salesforce campaigns. Sync participant engagement data like polls and Q&A questions to enhance lead insights and follow-up
Reduces post-call effort and time by automatically synchronizing customer data and history for each interaction with Zoom Contact Center
Leverage Zoom Contact Center to provide customers with a more personalized experience regardless of the channel they use
Zoom Revenue Accelerator is an AI-driven tool for sales teams that analyzes customer interactions, offering insights, coaching, and metrics to improve sales strategies and grow revenue faster
Automatically sync Zoom Events registration and attendance data with Salesforce campaigns. Send rich engagement data like polls and Q&A questions for targeting and lead follow-up
Easily schedule Zoom Meetings in Salesforce and auto-log details to boost productivity and streamline your sales and service workflows
Provider Details
Zoom Video Communications, Inc.
San Jose, CA
Zoom is for you. Zoom is a space where you can connect to others, share ideas, make plans, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Visit zoom.com and follow @zoom.
Pricing Details
Free
You can fully use this solution without payment.